Shipping policy

Shipping Policy

Store Name: ZAFORA Website: www.zaforapk.store

At ZAFORA, we want your order to reach you as smoothly and quickly as possible. Please review our shipping policy below for details on processing times, delivery estimates, and related information.

1. Order Processing Time

  • All orders are processed within [1–3] business days (excluding weekends and holidays) after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During high-volume periods (sales, holidays), processing may take slightly longer. We'll notify you of any significant delays.

2. Shipping Destinations

  • We currently ship to addresses within the United States.

 

4. Order Tracking

  • Once your order ships, you will receive a confirmation email with a tracking number.
  • You can track your package directly through the carrier's website using the provided tracking number.
  • Please allow 24–48 hours for tracking information to update after you receive your shipping confirmation.

5. Shipping Delays

ZAFORA is not responsible for delays caused by:

  • Carrier delays (weather, high shipment volume, logistical issues)
  • Incorrect or incomplete shipping addresses provided by the customer
  • Customs processing (for international orders, if applicable)

If your order is significantly delayed, please contact us at khanwajhiuddin@zaforapk.store and we'll do our best to assist.

6. Incorrect Shipping Addresses

  • Please double-check your shipping address at checkout. ZAFORA is not responsible for orders shipped to an incorrect address provided by the customer.
  • If you notice an error after placing your order, contact us immediately at khanwajhiuddin@zaforapk.store. We will do our best to update the address before the order ships, but we cannot guarantee changes once an order has been processed.
  • If a package is returned to us due to an incorrect address, the customer will be responsible for any additional shipping costs to resend the order.

7. Lost or Stolen Packages

  • ZAFORA is not liable for packages that are lost, stolen, or damaged after being marked as "delivered" by the carrier.
  • If your tracking shows delivered but you have not received your package, please check with neighbors, household members, or your local post office/carrier first.
  • If the issue is not resolved, contact us at khanwajhiuddin@zaforapk.store and we will assist in filing a claim with the carrier, where possible.

8. Damaged Items

If your order arrives damaged, please contact us within [7] days of delivery at khanwajhiuddin@zaforapk.store with:

  • Your order number
  • Photos of the damaged item and packaging

We will arrange a replacement or refund in accordance with our [Refund Policy].

9. Customs, Duties & Taxes (International Orders)

 For orders shipped outside the United States, the recipient is responsible for any customs duties, import taxes, or fees imposed by the destination country. These charges are not included in the order total and are the customer's responsibility.

10. Multiple Shipments

Orders containing multiple items may be shipped separately depending on stock availability. You will not be charged extra for split shipments, and each package will include its own tracking information.

11. Contact Us

If you have any questions about our Shipping Policy, please reach out:

ZAFORA Email: khanwajhiuddin@zaforapk.store Website: www.zaforapk.store

This document is provided as a general template and does not constitute legal advice. We recommend reviewing shipping timelines, rates, and terms to accurately reflect your actual carriers and fulfillment process.